Privacy Policy and Terms of Service

Avail is committed to using all reasonable efforts to protect your privacy and to arranging for the development of technology that gives you a safe online experience. This Statement of Privacy applies to the Avail Website and governs data collection and usage. By using the Avail website, you consent to the data practices described in this statement.

Collection of your Personal Information

Avail collects personally identifiable information, such as your e-mail address, name, home or work address, and telephone number. Avail also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by Avail. This information can include your IP address, browser type, domain names, access times and referring Website addresses. This information is used by Avail for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Avail Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Avail public message boards, this information may be collected and used by others. Note: Avail does not read any of your private online communications.

Avail encourages you to review the privacy statements of Websites you choose to link to from Avail so that you can understand how those Websites collect, use, and share your information. Avail is not responsible for the privacy statements or other content on Websites outside of the Avail and Avail family of Websites.

Avail collects and uses your personal information to operate the Avail Website and deliver the services you have requested. Avail also uses your personally identifiable information to inform you of other products or services available from Avail and its affiliates. Avail may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Avail does not sell, rent, or lease its customer lists to third parties.

Avail may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Avail may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Avail, and they are required to maintain the confidentiality of your information.

Avail does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Avail keeps track of the Websites and pages our customers visit within Avail, in order to determine what Avail services are the most popular. This data is used to deliver customized content and advertising within Avail to customers whose behavior indicates that they are interested in a particular subject area.

Avail Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Avail or the site; (b) protect and defend the rights or property of Avail; and, (c) act under exigent circumstances to protect the personal safety of users of Avail, or the public.

Use of your Personal Information

Avail collects and uses your personal information to operate the Avail Website and deliver the services you have requested. Avail also uses your personally identifiable information to inform you of other products or services available from Avail and its affiliates. Avail may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Avail does not sell, rent, or lease its customer lists to third parties.

Avail may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Avail may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Avail, and they are required to maintain the confidentiality of your information.

Avail does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Avail keeps track of the Websites and pages our customers visit within Avail, in order to determine what Avail services are the most popular. This data is used to deliver customized content and advertising within Avail to customers whose behavior indicates that they are interested in a particular subject area.

Avail Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Avail or the site; (b) protect and defend the rights or property of Avail; and, (c) act under exigent circumstances to protect the personal safety of users of Avail, or the public.

Use of Cookies

The Avail Website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Avail pages, or register with Avail site or services, a cookie helps Avail to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Avail Website, the information you previously provided can be retrieved, so you can easily use the Avail features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Avail services or Websites you visit.

Security of your Personal Information

Avail secures your personal information from unauthorized access, use or disclosure. Avail secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Avail will occasionally update this Statement of Privacy to reflect company and customer feedback. Avail encourages you to periodically review this Statement to be informed of how Avail is protecting your information.

Contact Information

Avail welcomes your comments regarding this Statement of Privacy. If you believe that Avail has not adhered to this Statement, please contact support@availnyc.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.